Bringing 2020 Business Lessons Learned into 2021

No doubt that 2020 has been a challenging year for most of us. In addition to battling the global pandemic, we have encountered event cancellations, unemployment, business shutdowns, wildfires, stock market volatility or heaven forbid, the loss of a friend or family member.

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Jack Yao
5 Behaviors that Build Quality from the Inside-Out

A famous sage once said; “it’s good to look at the forest before staring at the bark of a tree”. A company’s culture is often an overlooked, important, aspect of improving product quality. So, before you dive into a specific quality problem, look at the “forest” – the Company Culture.

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Colleen Sweeney