From prototype
to production.

Sales captures your requirements and sets up the project, then Sales, the NPI program manager and a manufacturing engineer meet to align on the quoting strategy. That meeting covers your priorities (price, lead time, complexity), risks, sourcing and the overall approach.

Every new project goes through an NPI checklist that includes a documentation readiness review and an engineering documentation risk assessment. Overall risk is rated low, medium or high, and if a risk is not acceptable we ask you for clarification before quoting.

We check that technical data is complete and at the correct revision, and confirm we can meet the lead time, technical, production and inspection requirements, including metrology. Engineering builds the bill of materials, makes the make-or-buy decisions and performs a technical risk assessment. Anything we cannot meet is listed as an exception on the quotation.

Part numbers and revision levels, materials and processes, estimated quantities and pricing, special requirements such as inspection, test or serialization, required documentation such as Certificates of Conformance, and any customer-supplied material. Exceptions, packaging, delivery schedule and terms are stated as well.

We review your PO against our proposal for scope, cost and lead time, and resolve any mismatch with you before acceptance. A production readiness meeting then brings together every department involved, documents are released through our engineering change process, and long-lead material is ordered early when needed.

Yes. We build to your design, and our engineers review it for manufacturability. When you need design support, we manage qualified design consultants through a phased process with design reviews, and you approve each phase gate before anything is released for manufacturing.

All controlled documents are stored electronically and nothing is used until it is released through our engineering change process. Superseded revisions are removed from production use, and when we modify a customer drawing we never change your base revision; we add an AE revision suffix instead.

Received parts are checked against the purchase order and inspected using statistical sampling to ANSI/ASQ Z1.4. In-process inspections are recorded on the build record, no part moves on until it passes, and a final inspection must pass before a lot ships. Only calibrated equipment traceable to recognized standards is used for recorded measurements.

The part is marked, segregated and dispositioned by our Material Review Board: scrap, return to vendor, rework or use-as-is. Use-as-is for any defect affecting form, fit or function requires your approval, and reworked parts are re-inspected.

We use the 8D problem-solving method, with root-cause tools such as 5 Whys, fishbone diagrams and Pareto analysis, and potentially affected lots are contained. Each 8D is reviewed for completeness and its effectiveness is verified over time. Customer-format CAPA reports are available on request.

Suppliers are approved on past performance, questionnaires, audits and trial orders, and rated every year on delivery and quality. Every position has a defined job description, and job skills are certified by master trainers through written and hands-on tests focused on first-time quality.

NPI is complete once all action items are closed and the first article has shipped. Every new build ends with a postmortem review to capture lessons learned, with follow-up meetings scheduled as needed.